Head of Account Management

Posted 17 April by First Mile Ltd Easy Apply

This is the role you have been looking for! We are rapidly growing business with true passionate for what we do, our customers and the planet. Smart, fun people work here, with great modern offices, lots of social activities, casual dress every day and a relaxed but ambitious team!

With a growth rate of 20% - 25% year on year, one of the key drivers of this success is the exceptional service we provide to our customers. Joining our business, you will inherit a team of 3 committed account managers, who are ready with your support, to take our account management service to the next level!

As such, we are looking for a dynamic and high energy manager with strong commercial acumen who can deliver against the strategy to meet First Mile’s ambitious growth and retention plans for its B2B customer portfolio. You need to truly believe in your ability to WOW customers and add value to our proposition. You lead by example and are always willing to get your sleeves rolled up when the occasion calls for it. And of course, we love it that you care about the planet!

You will make a true difference to our business with your talent to motivate, develop and drive a team, seeing them SHINE with our customers and each other.

Cool under pressure and a logical thinker, you will be able to offer us proven experience of maintaining high customer retention and driving high growth rates, underpinned by your creative and strategic approach to managing your customer base.

Whilst management experience will be highly regarded, this role could also be a great next step for a top performing account management professional with strong business acumen ready to move into a management position.

In return we offer a salary of circa £50,000 negotiable on experience plus bonus scheme! There will be 33 days holiday (including bank holidays) rising to 38 with service, and lots of employee benefits to boot.

If this sounds like you, don’t delay! Send us your CV with a covering letter; indicating how you feel you can add value in this role.

Reference: 34855323

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