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Head Housekeeper

Posted 2 February by Search Consultancy Easy Apply Ended

The Head Housekeeper will be required to lead and coordinate all Housekeeping responsibilities in this busy Flagship Residential/Care Home, including guest rooms, public areas, corridors and stairways while ensuring the highest standards are exacted at all times and overseeing exceptional levels of customer care and satisfaction.
Duties include:
* Maintaining required productivity and required standards in the Housekeeping Department
* Ensuring the Housekeeping department operates within the budgeted guidelines with Client and staff welfare being paramount at all times
* Ordering / overseeing the ordering of chemicals and any other required stock
* Ensure all cost of sales and financial targets are attained
* Carrying out regular audit checks on standards
* Checking 82 rooms per day
* Completion of any required administration
* In liaison with the Trainer arrange training for all staff as appropriate and ensure all training records are updated
* Responsible for maintaining all Health and Safety records
* Dealing with any employee relations issues in consultation with Area Manager , Regional Manager and HR department as required
* Liaise with Client on site as required on a regular basis
* Maintain high staff satisfaction and manage staff turnover
* Ensure all staff receive regular reviews and appraisals
Experience required:
* Previous experience as Head Housekeeper is not essential, a busy hotel environment would be considered or any other relevant background.
* Strong leadership skills
* Good knowledge of health and safety processes
* Excellent written and verbal communication skills
* Excellent customer service skills
* Ability to work under pressure with strong organisational skills
* Confident, professional and welcoming personality
We offer:
* Competitive salary
* 28 days of paid holiday per year
* Career progression opportunities
* Training opportunities
* Opportunity to work with a great team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34383551

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