1,167

Head Contact Centre jobs

Head of contact centre

Posted 28 November by Kovacs Group Ltd

Confidential Appointment Head of Contact Centre UK South West Based in Bristol c£75k plus Benefits An organisation who strives for a balanced reward and recognition culture; providing great employee engagement and outstanding service delivery for customers. Reporting to the Operations Director; the Head...

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Head of Contact Centre Operations

Posted 26 November by The Rank Group Featured Easy Apply

Head of Contact Centre Operations Our Customer Solutions Hub is based in the heart of Sheffield, with beautiful views of Victoria Quays and easy access to the town centre. We’re proud of the environment we’ve created and unlike other Contact Centres, we offer a culture of learning, development and fun...

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Head of Omni Channel Contact Centre

Posted 4 December by Cactus Search Easy Apply

About the Role : This is a fantastic opportunity for someone who has proven experience of working with a business through extensive change both culturally and operationally. This role will be to lead, motivate and develop a customer orientated contact centre throughout and beyond the implementation of...

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Head of Customer Services (Contact Centre) - up to £60,000 + Benefits - Birmingham

Posted 22 November by PSD Group Easy Apply

About the Client: My client requires an experienced Head of Customer Services to lead a team of c.80FTE and growing though a team of managers. You will also be the operational point of contact for a number of outsourced clients and look to drive continuous improvement and customer experience delivery...

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Deputy Manager/Deputy Head of Centre

Posted 6 days ago by Willows Childcare Easy Apply

Deputy Manager/Deputy Head of Centre Salary: DOE Location: Willow Childcare Centre, Plympton, Plymouth Willow Childcare are looking for an exceptional Deputy to join our team. We require an Early Years Professional or Early Years Teacher with an abundance of passion and commitment to support the Head...

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Head of Sales

Posted 5 November by Right Time Recruitment Limited Easy Apply

A large financial services company at the forefront of their vertical, are going through a period of rapid growth and require a Head of Sales to join their busy contact centre. As head of sales you will be responsible for sales leadership and development, leading and building the rapidly growing sales...

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Customer Service Manager

Posted 14 November by Robert Walters Easy Apply

I am currently recruiting for a Customer Services Manager for one of my clients based in Manchester. This is an exciting opportunity to join a fascinating and exceptional organisation based in Manchester. The purpose of the role is to support the Head of Ticketing for the management and delivery of the...

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HEAD CHEF - GARDEN CENTRE - DAY TIME

Posted 2 days ago by Scattergoods Agency New Easy Apply

HEAD CHEF- GARDEN CENTRE Our client a family owned group of 15 garden centre's based in Surrey, Sussex, Middlesex and Berkshire are currently looking to recruit their head chef for their busy centre in Farnham, Surrey. The company are committed to growing their business and to promoting the highest standards...

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Head of IT

Posted 19 November by Clearwater People Solutions Ltd Easy Apply

Interim Head of IT, Contract, 6 months, £450- £525 Our client Is currently seeking an Interim Head of IT to join their dynamic team on a 6 month contract. The Head of IT will be responsible for the day to day sourcing, delivery and ongoing operation of the UK IT systems which support the core operations...

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Motor Trade Head of Business

Posted 16 November by Progress Recruitment Solutions UK

Head of Business required in a dealership in Southampton Salary Depending on Experience My Client, a busy Main Dealership in the Southampton area are seeking to recruit an experienced Head of Business. You will be committed to maintaining a culture of customer service excellence and delight. You will...

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Senior Outbound Team Manager

Posted 27 November by Haigh Consultants Easy Apply

This is a fantastic role for an experienced Contact Centre Manager with experience of managing Outbound teams. My Client is a well known, International Contact Centre Outsourcer. This particular role will not be based at my Clients Headquarters but on-site at their Clients premises in North West London...

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Customer Care Agent

Posted 20 November by PerfectHome Featured

Customer Care Agent - £17,500 starting salary rising to £21,000 with promotion. This role is based at our Contact Centre in Coleshill and the hours of work will cover shift patterns between the following; 8.00am - 8.00pm Monday - Friday 9.30am - 6.00pm Saturday 10.00am - 4.00pm Sunday 37.5 hours over...

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Contact Centre Manager

Posted 20 November by Gi Group Easy Apply

An exciting opportunity has arisen for a Contact Centre Manager working within the Insurance industry. The purpose of the role is to manage the daily operations and drive team performance. Main Duties: Ensure effective and consistent communication throughout the team, encourage feedback and customer...

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Head of Customer Experience

Posted 14 November by Cactus Search Easy Apply

Head of Customer Experience role we are seeking an individual who has a background in leading operations for a major consumer brand. We’re looking for an ambitious, people focused Contact Centre professional with a track record in leading customer engaging contact centre operations to the delight of the...

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Paralegal Team Leader

Posted 5 December by Errington Legal Recruitment Ltd Easy Apply

Errington Legal are currently seeking an experienced Paralegal to join our clients' highly regarded firm based in their Birmingham office. You will provide support to the Head of the Legal Delivery Centre across all Document Review and Due Diligence projects, supervising and running particular projects...

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Customer Service Officer

Posted 20 November by Harper Recruitment Easy Apply

Job Role: Customer Service Officer/Call Centre Representative Location: Nottingham Pay Rate: £8.50-9.10ph Hours: Monday - Friday 8-4/ 12-8pm, Sat 9am-5pm Do you have customer service experience and are available to start work immediately? My client are one of Nottingham success stories due to expansion...

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Inbound Sales Manager

Posted 27 November by Discover Retail Easy Apply

Inbound Sales Manager - Customer Contact Centre Location: Nuneaton Circa £21,000 A leading ecommerce retailer is in search of a confident, highly motivated and proactive Inbound Sales Manager to jump on board and join in the success Recognised as one of the top 100 growth businesses, this award winning...

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Contact Centre Team Leader

Posted 2 days ago by Fresh Recruit Easy Apply

Contact Centre Team Leader, Stevenage Salary up to £25,000 Responsibilities:- Leading a small team of contact centre agents, ensuring incoming calls are dealt with efficiently, promptly and in a professional manner. Provide a high quality, responsive contact centre. Improve customer satisfaction and call...

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Head of European Customer Service

Posted 26 November by Contact Centre Partners Easy Apply

Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. We are currently recruiting for a well-established fashion brand who are looking for someone to head up a small customer service operation based...

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Business Development Executive - Permanent - City Centre - £19000 - £20000 plus bonus schem

Posted 27 November by Utopia Recruitment Ltd Featured

Business Development Executive - Permanent - City Centre - £19000 - £20000 plus bonus schem My client based in the centre of Nottingham seeks to recruit a new BDE for their growing team. You will have the opportunity to earn more and progress rapidly within this growing business. Job Description- Business...

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Contact Centre Performance Manager

Posted 6 days ago by Cactus Search Easy Apply

We are looking for a highly experienced analytical Process Improvement Manager to support with the continuous improvement all contact centre areas. The successful candidate will be fully accountable for identifying trends, drive and champion change to improve performance and managing the full life cycle...

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Sales Consultant

Posted 21 November by New Directions Featured Easy Apply

New Directions is a group of companies offering specialist recruitment and training services to key employment sectors. We are: A market leader Accredited Gold employer with the Investors in People IRP 'Best Company to Work for 2016’ Winner of 'Best Recruitment and Training Services - Wales’ - Business...

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Customer Experience Manager - Health and Fitness

Posted 7 November by Better Placed Limited

Customer Experience Manager From £35,000 per annum plus 15% bonus East Croydon and Hayward's Heath I'm very excited to be recruiting for a talented Customer Experience Manager to lead a team of Customer Services/Member Services agents for a high-growth health and fitness business. Working between the...

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Service Operations Administrator

Posted 2 days ago by Focus Resourcing New Easy Apply

Our fast growing client is looking for a Customer Ops Support Administrator based at their clients site in Southend. You will be responsible for the following duties: You will act as the main point of contact for the client based on site and provide reports back to the head office. Operating and maintaining...

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Head of Enterprise Infrastructure

Posted 1 November by Proactive Appointments Ending soon Easy Apply

Head of Enterprise Infrastructure Our client, a leading software company, is looking for an experienced Head of Enterprise Infrastructure to join their team on a permanent basis. The Head of Enterprise Infrastructure will be to ensure that services provided by our client’s Enterprise Hosted Infrastructures...

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