Graduate Relationship Associate - Client Relationship Manager

Posted 18 February by Buchanan Search
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The Client Relationship Associate is responsible for helping clients realise value from the research provided by services, by proactively engaging with clients and building relationships.

Key Responsibilities

  • Assist clients in maximizing the number of users registered for research.
  • Maintain at a minimum quarterly contact with key contacts.
  • Collaborate effectively with internal business units including Sales and Research Engagement Services (RES).
  • Fulfil all research requests: receive request, interpret and deliver responses to client based on client expectations.
  • Handle and protect confidential and sensitive data with integrity.
  • Critical thinking while speaking with clients and being able to inform internal analysts of questions and problems faced by clients

Job Requirements:

  • Degree qualification or equivalent experience preferred
  • Experience in a B2B environment, ideally working with targets/KPIs; 
  • High personal motivation, self-management, and detail-orientation; ability to take responsibility in meeting deadlines and making progress without direct supervision.
  • Articulate and tactful communications skills; readiness to meet and work directly with clients
  • Ability to prioritize and handle multiple requests concurrently.
  • Capacity and will to learn new software, research methods, and work routines quickly, flexibility in responding to new research opportunities as they arise.
  • Knowledge and interest in major technology areas.
  • Interest in professional development toward future growth and advancement.

This can be a very lucrative career. Starting salaries range between £25k and £35k a year. This can reach up to £45k to £80k a year with some extra experience

Buchanan Search:

Buchanan Search, through rapid organic growth, is now a market leading recruitment firm and a top supplier to a number of clients including FTSE listed firms.

Buchanan Search’s team of consultants come from a variety of backgrounds but all subscribe to the company ethos of Understanding, Advising and Delivering for our clients & candidates.

Buchanan Search has Graduate and Executive Practices which operate tailored recruitment methodologies. They focus across the Sales, Recruitment, Executive Search, Business Intelligence, Consultancy, Engineering, Technology and Global Markets sectors.

Reference: 37304073

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