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Graduate Opportunity - Sales / Customer Support

Posted 6 March by Black Swan Group Ended

An excellent opportunity has arisen for an enthusiastic graduate working for a leading Financial Services Market Intelligence business. This role sits within a busy client services team and would suit someone with an interest/experience in Financial Services. The role will involve account management of their existing client base dealing with customer queries on a daily basis via phone and email.

The role provides full training and support, offers a competitive basic and they even have a roof terrace!

Main responsibilities will include:

  • Respond efficiently to all requests from BDMs and advisers
  • First point of contact for clients calling into the business
  • Act as a point of contact on inbound calls from clients with a confident telephone manner
  • Recording and writing up meeting notes onto the internal system
  • Logging all information and on the internal CRM system
  • Completing meeting follow up with advisers and assisting with presentations.
  • Coordinating travel arrangement and complex diary management
  • Assist with the organisation of seminars and events including attending the events.
  • Provide management information to drive activity and business

In order to be successful in this role, you will need to display the following skills:

  • Financial Services experience would be beneficial but not essential
  • Ideally exposure within financial services via an internship or sandwich year at University
  • Educated to degree standard
  • Strong attention to detail
  • Excellent communication skills
  • Highly organised and attention to detail
  • Good attitude and willing to learn

In return our client offers:

  • A dynamic working environment, with a commitment in supporting your professional development
  • Excellent basic salary + Package

For more information on this role, please get in touch and send your most recent CV through to the advert.

We look forward to speaking to you soon.

Required skills

  • Analytical Skills
  • Customer Satisfaction
  • Telephone Manner
  • Query Resolution
  • Sales Support

Reference: 34612504

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