A rapidly expanding cloud based software company is looking for a permanent Graduate Customer Service Consultant.
Key responsibilities as follows
Collecting portfolio information to set new customers accounts up
Training our new customers to ensure that they are using the software to it’s full potential and running their businesses successfully.
Managing customer expectations throughout this process
Providing general product support when required
Some experience of working in cutomer service is not essential
Must be a recent graduate with limited experience who wants to work in a fast growing software comoany
Enjoys problem solving
Self-management and organisation
Good team player
Enjoys working with people to transform their business
An attitude to take on ad-hoc tasks in a fast-paced environment