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Graduate Customer Service Agent

Posted 26 February by Randstad Financial and Professional Easy Apply Ended
Are you a customer orientated individual who strives to provide exceptional customer service and always looks to better the customer's experience. Working for one of the worlds largest Insurance providers you will be tasked with making outbound calls to the solicitor profession with the aim of getting permission to quote for their professional indemnity insurance.

Working on a 3month contract for a leading organisation located in Chelmsford, this is a great opportunity for someone who is looking to further their administrative and customer service skills

Pay Rate; £7.50p/h
Contract Duration; 3 months
Location; Chelmsford

Your main responsibilities will include;

*Speaking to a mixture of professions in relation to commercial insurance needs
*Taking inbound and outbound calls, sending emails, producing quotes
*Identify and recommend improvements that will positively impact the efficiency and quality of service delivery
*Supporting the caller using active listening and customer service skills, helping to resolve enquires effectively and efficiently

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Required skills

  • Call Centre
  • Customer Service
  • Insurance
  • Graduate
  • Inbound
  • School Leaver

Reference: 34553704

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