Graduate Customer Representative

Posted 3 February by Pareto
Role: Graduate Customer Representative
Location: Wembley
Salary: £27,000 (rising to £30K after 6 months) £40K OTE
Ref: LON:GJ:GCR:nye
Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

Graduate Customer Representative – what you get:  

- A competitive basic salary of £27,000, rising to £30K within 6 months!  
- Excellent OTE right from day one- up to £40K!
- Pension
- Full bespoke training
- Excellent scope for progression
- Nights out / social events
- Bonus / incentive scheme

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Candidate Requirements: 

- Educated to degree level
- Excellent communication and interpersonal skills
- Ambitious and driven
- Commercial acumen

Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful).

Reference: 34390341

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