Graduate Administrator

Posted 26 February by Radley Recruitment

Graduate Administrator - Salary £18,000.00 DOE - Excellent Benefits

Based: Cheltenham

Our client a National Agency responsible for providing information and expert advice on international qualifications and skills have an exciting opportunity for a Graduate Administrator to join their team.

Key Responsibilities:

  • Take and manage a high volume of telephone calls from people and organisations worldwide
  • Respond to written enquiries from people and organisations worldwide
  • Maintaining a professional telephone enquiry service
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected timeframes
  • Occasional opportunities to represent the company at external events
  • Working with meticulous attention to detail with the ability to time manage and organise work efficiently to meet set targets

Essential Skills and Experience:

  • UK University degree min 2.1 in any discipline
  • Min 12 months experience Inbound or Outbound call handling
  • Experience in a customer service role would be advantageous
  • Excellent interpersonal, verbal and written communication skills
  • IT literate, Word, Excel and Microsoft
  • Experience of working successfully to deadlines and high quality standards
  • Excellent team working skills, Motivated, positive and enthusiastic with a flexible approach

This is an exciting role with a progressive and professional employer, apply today or contact us for more information. Radley Recruitment is dedicated to helping you find your next career move, so if you are looking for a new role, submit your CV to us and we can help you find that perfect job.

Required skills

  • administration
  • Inbound
  • outbound
  • cusomer service

Reference: 34553164

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