Graduate Account Handler - Financial Services - City

Posted 15 March by Morgan Spencer Easy Apply
Our client, an award winning Financial Services company based in the City, are looking for two Graduates (ideally from the top 50 UK University) who are looking to kick start their career within a leading Financial Services company. The successful candidates will be ambitious graduates who have excellent communication skills, have gained a minimum of three months customer service skills, are confident providing five star service to business clients. This is a fantastic opportunity to join a company who offer training and progression.

IT IS A PREREQUISITE OF THIS ROLE THAT YOU HAVE GAINED A FIRST OR 2:1 IN YOUR DEGREE. 

The Role

- Being at the front line of responding to incoming queries from our customers
- Obsessing over the customer journey and experience and coming up with ways to make it better
- Being proactive in spotting patterns in the frustrations or hopes of our customers, seeing where we can change our processes
- Taking ownership of difficult customer problems and seeing them through resolution
- Developing a deep understanding of our products and being able to explain them to customers and other stakeholders

The Person

- You earned a 2:1 or better or equivalent in your home country (Ideally from top 50 UK University)
- You have flawless English and are fully computer literate (bonus points for other languages)
- You are persistent
- You thrive in a fast paced, innovative business environment that rewards excellence and does not tolerate mediocrity
- You are results oriented with a motivation to meet targets and deadlines
- You are looking for a challenging role with room to progress

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114Grad Client Relationship Exec x2 - Business Funding - City

Reference: 34692989

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