Global IT Manager

Posted 14 February by Michael Page Technology
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Working as a Global IT Manager responsible for Global IT, Cyber Security, Vendor Management, IT Project delivery and technically hands on. The role will be based in London.

Client Details

Working for a Oil and Gas firm based in the heart of London.

Description

Global IT Manager

  • To monitor and control and oversee the provision of services from Outsource providers.
  • To monitor, analyse and report upon the help desk system to ensure that the business needs for IT services are met within agreed service levels, initiating remedial action when necessary.
  • To work closely with the outsource to ensure clients needs are understood clearly and delivered in line with existing service level agreements.
  • To expedite help-desk issues that have been raised with the outsourced providers as necessary
  • To develop service improvement plans as necessary
  • To review, maintain and continuously improve IT processes and procedures to ensure the operations are appropriately supported and controlled, minimising the risk of business disruption from IT related issued (including cyber-attack).
  • To build on Cyber essentials certification and develop an improvement plan to address increasing cyber risks on the systems
  • To address cyber risks from business activities, developing necessary protocols and policies, e.g. travel to higher risk countries
  • To ensure quality IT support and infrastructure is provided to all employees in all locations
  • To manage office IT infrastructure, providing pro-active support to users as necessary and ensuring coherent and consistent architecture design
  • To lead on all IT-related aspects of business projects supporting system selection, specification and implementation (SharePoint/Teams; CRM; Dealflow; Mimecast).

Profile

Global IT Manager

  • Vendor Management
  • Microsoft Stack - office 365, Share-Point
  • Windows Server
  • Virtualisation
  • Global IT management
  • IT Project Management
  • CyberSecurity - Implement policies

Job Offer

Global IT Manager

£60,000 - £80,000 + Bonus + Benefits

Reference: 39961544

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