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Global Contract Billing Analyst

Posted 4 January by Ricoh UK Ltd Featured Ended
Global Contract Billing Analyst
Competitive Salary + Company Benefits
Office Based - Northampton

At Ricoh, we develop office automation solutions globally, enabling individuals and organisations to improve the quality and productivity of office communications. Here in the UK, we are particularly proud of our reputation for being ambassadors for excellence throughout all facets of our business.

We now require an efficient, self-motivated Global Contract Billing Analyst to administer and bill all of the Global contracts across EMEA for all Direct and Indirect countries in line with the overall Global agreements to ensure billed accurately, consistently and efficiently whilst maintaining good relations with both and internal and external customers.

Key responsibilities include ensuring that the billing process adheres to company procedures and customer requirements and maintaining/updating contracts as and when appropriate. Successful candidate must coordinate with the Ricoh Shared Service Centre and other Operating Companies to ensure invoicing is produced accurately and in a timely manner in accordance with company policy. You will drive to minimise bespoke billing and adhere to standard customer process.

Communication is key, you must be an effective and confident communicator both written and verbal in any of the languages detailed above, as Ideal candidate will handle all customer enquiries/complaints promptly and efficiently to satisfy customer requirements. Your assistance in relevant projects as and when required along with supporting the team leader to ensure departmental targets and objectives are met, are key parts of this role.

This role sits in a high volume, often pressured, fast paced customer focused environment where attention to detail is key, excellent customer service is critical and good prioritisation and organisational skills are essential. Ideal candidate must also be highly numerate and literate with excellent PC skills. Proven experience in an administration role is essential.

If you are keen to work within a team environment, have the ability to liaise with people at all levels, and you enjoy being involved in a range of projects, this could be the ideal role for you.

Ricoh is a great company to work for and also offers good opportunities for career advancement.

Interested? If so, please apply!

Ricoh have removed the disclosure of convictions box from their application process (ban the box - programmes/ban-box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check.

Further information on Employment Vetting can be accessed by contacting the Ricoh Resourcing Team.

We are an equal opportunities employer.

No agencies please.
Reporting toKaren Godfrey

Reference: 34134595

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