*Glasgow* Customer Relationship Manager (CRM)
Working for a large firm of Mortgages Brokers dealing with House Purchases, Re-Mortgages and associated products from Whole Of Market.
The duties include:-
• To provide best support to advisors making a recommendation around a fully protected mortgage.
• To arrange appointments and manage advisors diaries to maximise sales opportunities
• To chase applications effectively to offer/terms, updating client every 72 hours, minimum, to ensure exceptional customer service and generating client referrals
• To chase commissions
• Complete all client transactions in accordance with the company sales process, FSA and compliance requirements
• Maintain strong working relationships with colleagues
• Develop and maintain strong relationships with clients
• To work within all legal and company requirements
• To follow Sales support Procedures
The ideal candidate will have:-
• Experience preferably working within a Mortgage Broker’s or Financial Advisers office.
• Have a working knowledge of all mortgage and protection products and a knowledge of broker operations.
• CeMap would be preferred however is not essential
• Customer service/telephony experience is a must.
• Must be able to show a can do attitude, be self-motivated and have great communication skills.
• Time management skills are essential.
If you are interested in this role then please apply today!!
Alternatively, you can email an up to date CV to firstname.lastname@example.org or call 0333 2408 550 for a confidential discussion.
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