*Glasgow* Customer Relationship Manager (CRM)

Posted 3 days ago by Reed Insurance
Cusotmer Relationship Manager (CRM) - Glasgow - Basic £18,900 + bonus

Working for a large firm of Mortgages Brokers dealing with House Purchases, Re-Mortgages and associated products from Whole Of Market.

The duties include:-
• To provide best support to advisors making a recommendation around a fully protected mortgage.
• To arrange appointments and manage advisors diaries to maximise sales opportunities
• To chase applications effectively to offer/terms, updating client every 72 hours, minimum, to ensure exceptional customer service and generating client referrals
• To chase commissions
• Complete all client transactions in accordance with the company sales process, FSA and compliance requirements
• Maintain strong working relationships with colleagues
• Develop and maintain strong relationships with clients
• To work within all legal and company requirements
• To follow Sales support Procedures

The ideal candidate will have:-
• Experience preferably working within a Mortgage Broker’s or Financial Advisers office.
• Have a working knowledge of all mortgage and protection products and a knowledge of broker operations.
CeMap would be preferred however is not essential
• Customer service/telephony experience is a must.
• Must be able to show a can do attitude, be self-motivated and have great communication skills.
• Time management skills are essential.

If you are interested in this role then please apply today!!

Alternatively, you can email an up to date CV to karl.asbury@reedglobal.com or call 0333 2408 550 for a confidential discussion.

Reed Specialist Recruitment Limited is an employment agency and employment business

Application question

Have you got previous experience as a Mortgage Administrator?

Reference: 34205264

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