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*Glasgow* Customer Relationship Manager (CRM)

*Glasgow* Customer Relationship Manager (CRM)

Posted 25 June by REED Insurance
Featured Ended
Cusotmer Relationship Manager (CRM) - Glasgow - Basic £18,900 + bonus

Working for a large firm of Mortgages Brokers dealing with House Purchases, Re-Mortgages and associated products from Whole Of Market.

The duties include:-
• To provide best support to advisors making a recommendation around a fully protected mortgage.
• To arrange appointments and manage advisors diaries to maximise sales opportunities
• To chase applications effectively to offer/terms, updating client every 72 hours, minimum, to ensure exceptional customer service and generating client referrals
• To chase commissions
• Complete all client transactions in accordance with the company sales process, FSA and compliance requirements
• Maintain strong working relationships with colleagues
• Develop and maintain strong relationships with clients
• To work within all legal and company requirements
• To follow Sales support Procedures

The ideal candidate will have:-
• Experience preferably working within a Mortgage Broker’s or Financial Advisers office.
• Have a working knowledge of all mortgage and protection products and a knowledge of broker operations.
CeMap would be preferred however is not essential
• Customer service/telephony experience is a must.
• Must be able to show a can do attitude, be self-motivated and have great communication skills.
• Time management skills are essential.

If you are interested in this role then please apply today!!

Alternatively, you can email an up to date CV to or call 0333 2408 550 for a confidential discussion.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34205242

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