FRENCH SELECTION UK
German Speaking Sales Support and Customer Service Representative
Customer Services, Sales support, Sales administration, Order processing, Warranty, RMA, Incoming calls, Order queries, Export Sales, Customer Care, Quotations, Customer Support, Fluent in German, Northamptonshire, East Midlands, Nottinghamshire, Leicestershire, Staffordshire
Salary: £20,000 - 22,000 p.a. + Benefits
Based in: Northampton, Northamptonshire
At commutable distance from Northampton, Sywell, Wellingborough, Kettering, Market Harborough, Daventry, Peterborough, Leicester, Nuneaton, Hinckley, Rugby, Coventry, Bedford, Milton Keynes, Northamptonshire, Bedfordshire, Buckinghamshire
***Open to recent graduates as well***
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Please visit the French Selection UK website, vacancies section, search job reference: 310GCS1
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is an international manufacturing company.
Main Purposes of role:
To support the Sales team and responsible for excellent Customer Service, Order Processing and warranties.
The main duties include:
- To assist customers with any queries with regards to stock, orders and basic product information
- To deal with order queries, product returns and debits
- To upsell and cross-sell products
- To contact customers in order to solve potential issues
- To take ownership of and resolve customer queries in accordance with company procedures
- To support the internal and external sales team with general sales administration
- Fluent in German & English (Written & Spoken)
- Previous experience (ideally customer service in the manufacturing industry)
- Computer literacy (Microsoft Office)
- Excellent communication skills
- Well organised
£20,000 - 22,000 p.a. + Benefits
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.
- Customer Support
- Order Processing