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German Speaking Customer Services Advisor

Posted 15 March by Randstad Employment Bureau Ended

Are you fluent in German or Native German living in the Plymouth area?

Are you an experienced phone based Customer services advisor ?

If this sounds like you we want to hear from you.

Working in an international customer service team you will be working in a fast paced and rewarding environment.

Your duties will include but not be exclusive to

  • Receives requests by mail, telephone, or in person regarding claims/policies.
  • Responds to inquiries from policy holders, providers and/or others for information and assistance.
  • Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
  • Mails or routes claim forms and supporting documentation to various units for final processing.
  • Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.

Apply now !

Contact Ian Davies - Principal Consultant on

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Required skills

  • German Speaking

Reference: 34696364

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