German Speaking Customer Service Representative

Posted 5 days ago by French Selection UK Featured

German Speaking Customer Service Representative
Customer Service, Customer Care, Order Processing, Shipment, Technical, Coordination, Social Media, Logistics, Delivery, Sales Administration, Order processing, Online Retail, Fluent in German
Salary: £22k pa + Excellent Benefits
Location: London
At commutable distance from London, South West London, Wimbledon, Chelsea, Fulham, New Malden, Mitcham, Clapham, Richmond, Morden, Croydon
REF: 920RT

Please visit the French Selection UK website, vacancies section, search job reference: 920RT
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established international company

Main Duties:
To be in charge of the day to day customer relations across the UK and German market

The Role:
- To deliver Excellent Customer Service
- To Process enquiries ( Telephone & Email )
- To deal with customers complaints
- To process orders
- To Manage and ensure proactive customers communication
- To advise customers on the products
- To provide administrative support (translation of marketing material, German website)
- To assist with the management of Social Media sites
- To liaise with all internal departments

The Candidate:
- Fluent in English and German ( Written & Spoken)
- Experience in a similar role is Essential
- Previous experience in Customer Service
- Familiar with technical side of Customer Service
- Exceptional organisational skills
- Attention to detail
- Excellent communications Skills
- Proactive & adaptable to work under pressure
- IT Literate

***Training will be provided***

Salary: £20,800 pa + £1,200 Bonus and Excellent Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Communication Skills
  • Customer Care
  • Customer Service
  • German

Application questions

Are you fluent in German?
Do you have experience in a similar role?
Are you fluent in English?

Reference: 34293532

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