German Speaking Customer Service Advisor

Posted 8 February by French Selection UK
Ending soon

German Speaking Customer Service Advisor
Customer Service, Customer Care, Customer support, Sales coordination, Sales administration, E- Commerce, Customer Advisor, Quotation, Order processing, Sales Support, Order processing, B2B, CRM ,Excel ,Fluent in German, Hampshire
Salary: Up to £22,000 p.a. DOE + Benefits
Location: Farnborough, Hampshire
At commutable distance from Reading, Basingstoke, Bracknell, Farnham, Woking ,Wokingham, Guilford, Camberley, Aldershot, M3 Corridor, Hampshire, South Berkshire.
Ref: D10G

*** Own transport desirable due to location ***
*** Immediate start available ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: D10G. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established international company who is offering an exciting opportunity to work within their Multilingual Operation Team

Main duties:
To be responsible for the day to day customer care and support.

The Role:
- To deal with enquiries on the daily basis via email, live chat and over the phone
- To process and follow up on orders
- To provide product information and advise on delivery information
- To deal with after-sales, warranty issues and returns
- To escalate and report issues to the relevant Team Leader

The candidate:
- Fluent in English & German (Written and spoken) is essential
- Previous experience in Customer Service is essential
- Excellent communication and interpersonal skills
- Able to work in a fast paced environment
- Proactive and dynamic personality
- Computer literate (Excel, Word, Outlook…)

Salary: Up to £22,000 p.a. DOE + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • German
  • Sales Administration
  • Sales Coordination

Application questions

Are you fluent in English & German (Written and spoken)?
Do you have previous experience in Customer Service?
Do you have excellent communication and interpersonal skills?
I acknowledge my details are processed as stated in the privacy policy on French Selection website?

Reference: 37241644

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