German Speaking Customer Service Advisor

Posted 6 April by Cordant People Easy Apply

German speaking Customer Service Advisor - Southend - Temporary with a view to become permanent - Immediate start - 40 hours per week / including Weekend and Evening shifts £10.50 per hour

Date posted : 6.4.18 / Ref 19532010

A super opportunity has arisen for someone with fluent German speaking skills to join an established team offering Customer Service - inbound calls for a leading retailer. Based in Central Southend you will take calls from German customers, giving advice and support and queries. If you have excellent customer service skills and can speak fluent German and want to work team of professionals, we have an opportunity for you starting immediately. Please read on : -

Responsibilities include :
Working for a leading retail company taking in bound calls
Logging information onto the internal system
Raising difficult queries and handling through to completion

Essential Skills / Experience : -
Experience in a customer service role.
Previous experience in a contact centre would be desirable.
An excellent telephone manner.
Exceptional communication skills (both written and verbal).
Able to work well within a team.
Confident IT skills.
Problem solving skills.
Flexibility, professionalism, drive and a willingness to learn.
Flexibility towards working hours.

Additional Information :
Working hours: Monday to Friday 40 hours per week
Weekends are included - Saturdays and some Sundays
This role is initially temporary but with a view to become permanent

KEYWORDS: German speaking / Customer Services / Call Centre / Temporary / Southend / contact Centre/ Fluent German/ German language

Cordant People are an Equal Opportunities Employee

Cordant Group is an equal opportunities employer

Required skills

  • Customer Service ; Fluent German ; Call Centre ; Inbound ; Contact Centre

Reference: 34846557

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