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German speaking Customer Service Advisor

Posted 27 February by Capita Ended

German Speaking Customer Service Advisors - Marks and Spencer


Wie gehts?

Arbeit suchend?

In Capita Customer Management we work for some of the best-known brands in the country, on this occasion we are looking for Customer Service Advisors to join our busy team working on behalf of Marks and Spencer. This market leading retailer is looking to grow their Preston Brook based customer care team

Right now we are looking for people with German language skills to join this newly formed team you will provide customer service; taking calls, webchats and answering on line enquiries.

You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems.

You will need to be fluent (spoken/written) in German and although full training is provided, previous customer service experience is desirable. The range of work we do means there's lots of opportunity for ambitious people to progress.

This is a full-time role on a 37.5 hour contract. Employees work five out of seven days, covering shifts over 7AM-7PM Monday to Sunday. Current salary starts from £21,996 and we are looking for people available to start in early February.

Great benefits and location

In this role you can expect fantastic benefits including a whole range of discounts at high-street shops. Employees can benefit from a large on-site restaurant, retail shop and can also relax in 'The Den' - a chill out room with comfy chairs, TV's, Xbox 360 and Kinect.

Our Preston Brook site can be located just five minutes from Junction 11 on the M56. Preston Brook is a purpose built contact centre with a capacity of 1500 seats. It offers employees a free large car park, free bus and car share scheme.

Also, the Runcorn Bridge is now open, which means it's easier and faster to get to Preston Brook than ever before. While there's a small fee for crossing, the bridge provides a direct route to our free car park. No more city centre traffic nightmares, it's a less-stress, non-stop drive to our front doors.

If you want to join a business with a bright future, click to apply and leave us your details. We'll let you know as soon as we receive your application, and we'll be back in touch soon after that to arrange an interview.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Required skills

  • customer
  • german
  • manchester
  • contact
  • advisor
  • service
  • agent
  • liverpool
  • capita
  • warrington
  • centre
  • runcorn
  • assisant
  • preston brook
  • widness
  • birkinhead

Reference: 34567854

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