German Speaking Concierge Service Specialist

Posted 4 April by ABL Recruitment Easy Apply Featured
Global insurance company, expanding fast in Europe is looking for German Speaking Concierge Service Specialist. This is a B2C role where you will be speaking to private individuals in German and English

Duties:

* Taking inbound calls in German and English from customers

* Researching the best deals for customers

* Providing a private client "concierge" service for high net worth customers

* Booking hotels, flights, chauffeurs, taxis or resorts

* Making restaurant reservations

* Arranging for spa services

* Recommending night life hot-spots

* Booking transportation (like taxi, limousines, airplanes, boats, etc.)

* Coordinating porter service (luggage assistance)

* Providing a totally personalised service for customers wherever they are in the world and whatever they want (this could include anything booking a wedding venue, hen weekend, stag party, to organising a safari or a hot air balloon wedding proposal!)

* Assisting in organising events

* Sending confirmation emails to client

* Liaising with suppliers across the globe

* Recording information in the in-house system

Requirements:

Fluency in English/German

Location: Redhill, Surrey Easily accessible from : Direct from London, Victoria station ( 30 mins). Blackfriars (46 minutes) Clapham Junction (20 minutes) Would suit applicants living around: Brighton, East Croydon, Clapham Junction, Sutton, Leatherhead, Epson, London Bridge, Norwood Junction, Purley, Coulsdon, Reigate , Gatwick Airport, Three Bridges, Crawley , Horsham

Salary: up to £20,300 (this includes a basic salary of £18,000 + 10% shift allowance and language allowance) + benefits

Working Hours: Shift pattern (4 days work, 4 days off, leaving plenty of free time!(Shifts will start at different time)

Training:You will be provided with best-in-class offsite training (up to 4 weeks)

Start Date: 7th May 2018

Type of contract : 6 months FTC

Reference: 34821223

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