German Language Customer Service Administrator

Posted 16 October by French Selection UK

FRENCH SELECTION UK
German Speaking Customer Service Administrator
Coordination, Administration, Customer service, Help line, Customer Care, Helpdesk, Helpline, Call Centre, Claims Handler, Administration, Inbound Calls, Outbound Calls, Order processing, Graduates, England, Cambridge, German
Based in: Cambridge
At commutable distance by car from Northampton, Bedford, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds
Salary: £20,000 pa - £21,500 + excellent Benefits + Relocation package (if relevant)
Ref: 123KS2

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Please visit the French Selection UK website, vacancies section, search job reference: 123KS2
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The Company
Our client is a dynamic International company within the health, longevity, and lifestyle industry.

Main duties
To respond proactively to customer requirements.

The Role
- To receive customer orders via telephone and email.
- To process customer orders and queries
- To assist new customers with their enquiries and setting up new accounts
- To process and complete administration of payments
- To assist other departments if required.
- To develop/maintain positive relationships with customers
- To ensure they receive high standard of service.

The Candidate
- Fluent in German (to mother tongue standard) - Essential
- Fluent in English (Written & spoken) - Essential
- Customer Service experience preferred (but not essential)
- Excellent communication skills / confident telephone manners
- Customer oriented
- Computer literate

Salary: £20,000 pa - £21,500 + Excellent Benefits + Relocation package (if relevant)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Communication Skills
  • Customer Care
  • Customer Service
  • German

Application questions

Are you fluent in English?
Are you fluent in German to mother tounge standard?
I acknowledge my details are processed as stated in the privacy policy on French Selection website?

Reference: 34321802

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