French and German speaking Account Manager / Customer Service
Salary from £19k - £23k negotiable
Our client is a long established, manufacturing company and is looking for an Account Manager to be responsible for designated UK, European and International clients to build relationships and provide excellent customer service.
You will be using your French and German language skills on a daily basis to ensure customer requirements are met.
- Handling incoming phone calls to handle customer queries.
- Receive and process purchase orders and shipping documentation as required.
- Provide excellent customer service, liaising with internal departments to problem solve.
- Sales order processing.
- Track customer orders from receipt to delivery.
- Monitor stock levels.
Key skills required
- Fluent German and French language skills.
- Previous customer service experience ideally from a manufacturing or supply chain environment.
- A good level of computer skills.
- A positive and friendly team player with confident communication skills.
- Account Manager