German Customer Service Consultant - Ringwood - £21,000

Posted Today by Bond Williams
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Fluent Speaking German Customer Service Consultant - Ringwood - £21,000

Do you speak fluent German? Do you have excellent customer service skills?
Working for this well know brand you will be busy liaising with customers both by phone and email regarding general enquiries and information supporting customers in both English & German speaking countries. There will be a need to deliver an exceptional level of customer experience for all customers however they get in touch by phone, email or white mail.

Essential experience:

  • Delivering exceptional levels of customer experience, you will need an excellent telephone manner.
  • Fluent written and verbal English and German skills are a must.
  • Excellent literacy & numeracy
  • Very good PC/ typing skills
  • First class attention to detail
  • Previous inbound contact centre experience is desirable but not essential.
  • Natural ability to communicate & empathise to help a customer with their challenge

Hours are between 8am-8pm on a flexible rota basis Monday to Saturday.
Full training will be given in a classroom for 2 weeks & will include supportive on-going training, including a full induction on the systems & soft skills training.

If you are interested in the German speaking Customer Service Advisor role please submit your CV

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Reference: 36092284

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