German Customer Service Advisor

Posted 17 April by Macildowie Associates

THE OPPORTUNITY:

Macildowie are looking for a German Speaking Customer Service Advisor working for a manufacturing company based in the Loughborough area. The ideal candidate will coordinate all customer queries & opportunities for the European sales region. This will involve co-ordinating quotations and providing timely information to all customers.

This is a temporary role working for a well established business in the Leicestershire.

THE ROLE & YOUR RESPONSIBILITIES:

Facilitating all actions necessary to assist Product Line Managers to develop sales in the specified region
Co-ordinate with the various product development teams to penetrate areas for new products and assist with any promotional activities
Carry out co-ordination of quotations
Provide timely information to customers to ensure optimum customer service
Proactively contribute to all team projects
Generate and work on daily Microsoft Excel reports relating to sales order management
Ensure that all customer issues and queries are acknowledged or answered within 24 hours
Flexible as customer and team requirements change
Ensure robust relationships are built and managed both internally and externally
On Time Delivery focus and Root Cause Analysis
Ensures all quotation, project and promotional activity is monitored and reported monthly

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

Essential for the successful candidate to be fluent in German

Good interpersonal skills are a necessity

Previous experience in inside sales / customer service is desirable

Good communication skills, both written & verbal are essential

Analytical and detail conscious with a commitment to excellence

Well organised and able to manage multiple tasks effectively

Flexible approach within an ever changing environment

Ability to positively promote a professional way of working culture

Highly ethical and can work in a team environment

Advanced PC skills with a strong knowledge of Microsoft operating systems (Outlook and Office), and common applications

SAP and CRM knowledge is preferable

You must be immediately available to start work due to it being a temporary role

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Application questions

are you fluent in German?
can you drive?

Reference: 34468019

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job