German Customer Relations Executive
Location: Crawley, (Near Gatwick)
Easy Commute From Horsham and Surrounding Areas
Salary: £17,855 - £21,000
Mon-Fri flexible working hours available with core time 9-17.30 (1 hr lunch)
Once training completed potential homeworking days possible
Working as a German speaking Customer Relations Executive you will respond to complaints in writing using your bilingual skills in German and English. You will enjoy resolving the most challenging cases resulting in a win/win for customer and client. You will need an investigative nature as you will be researching and looking into issues with all parties involved. Needless to say your levels of customer service and professionalism need to be first class along with a high standard of written English.
Working within a genuinely friendly team, you will assist customers in a busy office based customer relations department by responding in writing and at times on the telephone to their queries and complaints. High levels of professionalism and excellent verbal communication skills are essential as well as a high standard of written German and English.
If this sounds like you then apply NOW and you could be starting work soon!
KEYWORDS: customer service, inbound, outbound, contact centre, call centre, graduates, reservations, collections, insurance, reception, telephonist, finance, claims, emergency assistance, international, fluent, fluency, first line, technical support, travel advisor, travel, graduate, French, Italian, Spanish, German
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