Customer Service Executive (German)
Up to £20,500 + Benefits
Are you a fluent German speaker? We are recruiting for an online luxury brand business who are looking for a customer service professional to manage their German customer base.
Duties will include
- Liaising with German customers via email and telephone
- Delivering an excellent customer service experience
- Processing customer orders, exchanges and returns
- Account management and credit control
- Ensuring a positive customer experience
Skills and experience required
- Fluent English and German (written and spoken) - essential
- Excellent communication skills and telephone manner
- Previous experience in a customer relations role, contact centre and/or retail
In return for your German speaking customer service skills our client will provide full training and support and the opportunity to develop a rewarding career.
If you feel you meet all the required specification please submit you CV today for our team to review. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
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