German and Russian speaking Customer Support Executive

Posted 2 February by We Are SSG

German and Russian speaking Customer Support Executive

Cambridgeshire

Salary: circa £24,500

Permanent contract

The Company

A fast-growing software company established in over 35 countries which has doubled its turnover in the last 9 years. This market leader provides cutting edge software solutions to several growing industries at home and abroad. Well established in Europe, the company is multi-cultural and very well known on the Continent.

The office environment is supportive, friendly and geared towards working as a team. Training opportunities are everywhere, as is the possibility to further your career in this growing company.

With even bigger plans for future expansion in 2018 and beyond, the time is right to jump on board with this rising star.

The role

This role is all about customer service - you don’t need to be an IT person or the next computer programmer! You just need to know how to look after customers.

You will be answering queries from business customers about products, payments and anything else they need. The role will be phone, email and face to face based so it’s important that you are a real people person. You will also train new and existing customers to make sure they are getting the most from the relationship and the product. There is great variety in the work that you’ll carry out and a world apart from 'script’ based customer service work that you’ll find in other companies.

Working from the company’s UK head office in Cambridgeshire. The office environment is relaxed, good fun and multi-cultural. Your clients will be based in Europe and you will be able to use all of the languages that you speak.

You will work in a relaxed office environment where you will be given all the tools you need in order to succeed. You will be given many training opportunities and due to the growth plans of the company, your career prospects will be fantastic.

The Rewards

·Regularly reviewed salary with excellent benefits

·Pension and private health insurance

·Lots of training and development in your skills and career

·A role within a fun, relaxed and well-run team where support and help is always close by

Experience Required

Fluency in German AND Russian

Customer service experience from any field

Interviews are available immediately and the role will start as soon as you are ready.

Required skills

  • Customer Service
  • German
  • Russian
  • Software
  • Technical Support

Application question

Do you speak both German and Russian?

Reference: 33966924

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