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Gentrack Team Leader

Posted 21 February by Sustain Solar Featured Ended

The company

Solarplicity is still a relatively young and ambitious independent supplier. Striving for simplicity, providing outstanding customer services, offering low energy prices, being ethical and supplying 100% renewable electricity are the five pillars that make Solarplicity. Solarplicity offers their customers 100% renewable electricity whilst keeping prices low.

Role

We have an exciting opportunity for someone to be instrumental in the delivery of innovative new ideas as well as make significant improvements to the essential core elements of the business. The main responsibility is to manage and maintain our GentrackGBRS CRM system.

The successful candidate will be someone who relishes a challenge and has a can-do attitude. Solarplicity is a collaborative and questioning environment which rewards people who are willing to get their hands dirty and deliver results. The Gentrack team leader will have the support of a team of enthusiastic and ambitious team.

Responsibilities

Managing and maintaining our GentrackGBERS CRM system.

Providing Gentrack support to the rest of the organisation through your team

The delivery and management of the company projects road map.

Gathering requirements and plan solutions to Gentrack in collaboration with external providers, internal stakeholders and ensure they meet the industry’s regulatory requirements

Identifying and implementing improvements to Gentrack

Reporting directly to the Operations Director

Managing resources and budgets to deliver projects in a timely fashion and with high confidence of success.

Highlighting project or requirement conflicts and facilitate the resolution of these with the support of senior management

Managing the Gentrack team members to ensure optimum performance

Essential Experience Required

3+ years’ experience in the energy supply industry

Extensive experience in Gentrack in general and preferably GBERS

Proven track record in having delivered operational projects successfully

Understanding of the different project delivery methods and ability to adapt to a fast paced and dynamic business

Ability to demonstrate structure and discipline in projects whilst maintaining tight deadlines

Excellent communication skills both written and verbal

Ability to manage expectations from all areas of the business

Ability to manage multiple projects concurrently and effectively prioritise your own and team members work loads

Flexible approach with strong analytical and problem-solving skills

Desirable Experience

Experience setting productivity objectives and supporting the team to deliver to high standards

Knowledge of the UK Energy Market

Required skills

  • Analytical
  • Management
  • energy
  • gentrack

Reference: 34526364

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