General Manager

Posted 7 April by Equals One Easy Apply

General Manager

Salary dependent on experience

Full time


Responsible For:

Management of the sterile services unit (or multiple sterile services units), supporting the development of the Surgical Division through the implementation of the unit’s and division’s business plans.


The General Manager is responsible for all aspects of running the sterile services unit or multiple sterile services units that may be managed together by a single General Manager. He/she is responsible for the timely delivery of services and products that meet the customer needs whilst ensuring strict adherence to quality, regulatory and safety requirements. The General Manager is responsible for staff and for the site(s) at which they work. He/she must manage the unit in order to maximise the effective use of labour, equipment and other resources, in order to meet budget and meet customer service expectations and contractual requirements.

The General Manager is responsible for:

  • human resources and all staff working directly or indirectly below him/her,
  • production, and the timely delivery of all products and services,
  • quality assurance,
  • compliance to internal and external procedures, legislation and regulatory governance,
  • risk management, security and health and safety.
  • customer service and contracts,
  • financial performance, invoicing, purchasing and stock keeping,
  • facilities management, engineering and maintenance,

Principle Duties & ResponsibilitiesOperational and Facilities Management

·Manage the effective and efficient use of labour, equipment and other resources

·Ensure the effectively use the IT, finance and other systems and maintain the integrity and availability of management information.

·Produce and report timely and accurate management information and record and report key performance indicators.

·Manage directly or indirectly the day to day running of the unit and all operational and production activities, and resolve any problems that may arise.

·Maintain the welfare and security of staff, vehicles, equipment, plant and company premises.

·Implement and actively maintain compliance to company policies and defined operational standards set out in the company’s quality standards.

·Create and lead a culture of constant improvement and excellence, and deliver this through innovation and development of process improvement, operational practices and quality assurance.

·Organise and ensure the efficient deliverance of customers’ services in accordance with contractual agreements.

·Promote and maintain cohesive communication links with clients, facility personnel and external company personnel.

·Ensure that all equipment and plant is correctly and adequately maintained, serviced and tested in accordance with instructions and guidance from manufacturers, regulations and in line with business needs.

·Provide a safe, secure and efficient working environment and promptly address all facilities management issues.

·Provide support to other surgical units and staff and provide contingency services.

Required skills

  • Customer Requirements
  • General Manager
  • Management Information
  • Procurement
  • New Business Opportunities

Reference: 34852189

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