General Manager - Restaurant / Bar

Posted 19 April by The People Pod
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General Manager - Restaurant / Bar

Our client welcomes personality and character, so to be a true Leader and part of their senior team crew they're looking for General Managers who are:

* Free-spirited - Following a natural sense of wonder and adventure
* Independent - Exploring and expressing what's true to you.
* Neighbourly - Welcoming all to come as you are.

Our client is all about their people and they're known for doing things a little differently in the restaurant / bar industry, but most importantly they put people at the heart of everything they do.

So what is this high growth restaurant / bar all about? A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you'd expect from someone welcoming you into their home. They think that this is important, as it elevates the customer experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.

So, we are now looking for a hard-working and dedicated individual who has a passion for the dining and late-night bar experience. The ideal General Manager will be able to work in a fast-paced, buzzing environment and be able to work shifts, evenings and weekends.

Your main responsibilities will be to maximise profit/sales by ensuring that operationally the Restaurant/Bar are running effectively so to exceed customer expectations by delivering an efficient first class service throughout the Restaurant/Bar, ensuring that all targets are achieved whilst practising company / Licensing policies and adhering to procedures.

The General Manager additional duties:

Restaurant / Bar Profit and Loss
To effectively manage all available resources in order to maximise profitability.
Sales Generation
Customer Service
To assist the MD to ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base and "Get the customer to enjoy the experience so that they will want to come back"
People Management
To recruit the right people, in the right jobs and develop, and performance manage the team to achieve their full potential whilst following internal and external policies and procedures.
Restaurant /Bar Operations
To ensure that all operational areas e.g. stock control, admin and presentation are maintained in line with Company standards, Policies and Procedures
Security/Safety
To ensure that all Company policies and procedures in respect of Security and Health and Safety are adhered to in order to provide a safe and secure environment for all employees and customers.
Teamwork
To deputise for the MD if appropriate, ensuring standards, policies and procedures are maintained.

The Person

Self confident & sales focused
Enthusiastic and alert to the surroundings
Takes responsibility
Organised and efficient
Flexible hours
Brings their personality to work, shows initiative
Genuine interest in developing and leading others
Situational leadership
Enthusiastic questioning
Active listening
Practical problem solver
Strategic/visionary
Wants the facts
Translates the 'big picture'.
Doesn't claim to know everything
Arrives at a decision promptly

Salary & Benefits:
£25,000 - £34,000 Basic + Benefits
Ongoing Training and Development

Required skills

  • manager
  • restaurant
  • bar

Reference: 42498679

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