General Manager, Branded Hotel  Location: Northampton  Salary: £50,000 - £55,000 + Benefits 

Posted 11 September by H International Consultant
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General Manager, Branded Hotel

Location: Northampton

Salary: £50,000 - £55,000 + Benefits

We are looking for an experienced Hotel Manager/General Manager to join the team of this modern branded Hotel which is due to undergo a massive refurb ths year.

Overall responsibility for customer management and the day-to-day operation of the hotel while contributing to the overall achievement of business goals; ensuring consistent standards of service are maintained. Contributing to the profitability of the Hotel through the monitoring of revenue and budgets, management of the team, and maintaining effective cost controls. Creating an environment where the team are motivated & encouraged to maximise sales.


Oversee the operations functions of the hotel, as per the organizational chart.

Hold regular briefings and meetings with all head of departments.

Ensure full compliance to hotel operating controls, SOP;S, Policies, procedures and service standards.

Lead all key property issues including capital projects, customer service and refurbishment.

Handling complaints and oversee the service recovery procedures.

Responsible for the preparation presentation and subsequent achievement of the hotel's annual operations budget, marketing and sales plan and capital budget.

Manage on going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

Closely monitor the hotel business report daily and take decisions accordingly.

Ensure the monthly financial outlooks for rooms, food and beverage, admin and general, on target and accurate.

Prepare a monthly financial report.

Act as a decision maker in hiring a key staff member.

Lead in aspects of business planning.

Respond to audits to ensure continual improvement is achieved.

Responsible for safeguarding the quality of operations both (internal and External audits)

Responsible for legalization, occupational Health and Safety

Act, fire regulations and other legal requirements.


The Ideal profile:

  • Previous experience as Deputy General Manager or General Manager in a 3*/4* hotel
  • 10+ experience in Hospitality and 2 years minimum at Senior management level
  • Ability to lead, coach and animate the team
  • Passionate, with a hands-on approach
  • Has a personal commitment to hospitality, customer service & quality
  • Strong business acumen combined with an excellent leadership and liaison skills.
  • Is committed to the development of the business and the hotel team.
  • Strong Knowledge in Revenue and Sales.

H International Consultant Ltd prides itself on providing the highest quality of hospitality staff and due to the high volume of applicants, please note that we will only be in contact with you if your application is successful.


Reference: 36081805

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