General Cleaner day & night shift Stansted Airport

Job objectives and responsibilities

day shifts 0700-1900- pay rates £7.50

night shift 19.00-0700am - pay rates £8.67

4 on 4 off

To work within the Soft Services Team, carrying out their duties effectively and efficiently in accordance with

contractual requirements. to this role.

Main duties

To ensure all equipment is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.

To have a full knowledge and understanding of the designated cleaning beat, including the agreed work

specification and time allocated to the beat.

To maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLA’s,

carrying out all daily, weekly and periodic tasks as directed by the Cleaning Supervisor.

To have a full working knowledge of all cleaning equipment, materials and approved chemicals used within

the premises and to attend all necessary training to be enable to fulfil this requirement.

To comply with the requirements of Health & Safety, other relevant legislation and premises policies.

To sign in and out daily using the Signing-In Book, this must be an accurate record of the operatives Contracted

hours and show the start time and finish time on a daily basis. In the event of a building being evacuated the

Signing-In Book will be used as a checklist and headcount.

To be aware of material expenditure and avoid unnecessary waste.

To report any maintenance defects to the Cleaning Supervisor.

To understand and observe MITIE PFI’s and Client site rules at all times.

To ensure that a high standard of personal hygiene is maintained and to give particular attention to

hands/finger nails, hair care and general appearance. Shoes must be fully covered with tread and appropriate

for the requirements of the role. Minimal jewellery to be worn for health and safety reasons (note - wedding

ring and studs earrings are acceptable).




• at service delivery, we must be

the best at everything

• We always ask ourselves, why do

I do it this way? How can I do this

better? What else can I do?

• Have fun and be passionate

about what you do

To wear protective clothing (PPE) as issued.

To observe all Company and Client statutory fire and safety regulations and to promote good safety habits and

methods of work.

To deal with any complaints that fall within the job holder’s duties and report these immediately to the

Cleaning Supervisor.

To perform miscellaneous cleaning duties as apparent or as instructed by the Cleaning Supervisor.

To undertake any other related duties which are within the job holder’s capability, according to the needs of

the business and as directed by the Line Manager.

Person Specification

Must be able to complete an Enhanced Disclosure in line with the Contract requirements.

Must fall into the required shift pattern as deemed suitable to meet Contractual requirements.

Have a flexible approach to the role.

Working within the Mitie values and behaviours

People Mitie is a people business. It’s our people, and their drive to do their jobs to the best of their ability that makes us


Trustworthy -

We do what we say we will

How we behave…

 We treat all colleagues with respect

 We challenge people when they don’t do the right thing

 We welcome advice from anyone that might improve what we do

 We are open and honest

 We think safety and always follow rules for safe working

Helpful -

We go out of our way to

make a difference

How we behave…

 We work with each other to achieve the best for clients and for Mitie

 We share information to help colleagues succeed

 We build great relationships

 Our first response to requests will always be positive

 We look out for each other, never walking by unsafe actions or situations

Inspiring -

We help others to be the

best they can be

How we behave…

 We support and encourage each other to develop

 We lead by example

 We set clear expectations

 We listen to and learn from others

 We learn from mistakes and incidents to prevent recurrence

Passion Take our people, add their passion, and you get something really special.

Spirited -

We give it everything we’ve


How we behave…

 We do good things for each other, the environment and the community

 We appreciate diversity and encourage it

 We demonstrate team spirit

 We are committed to doing things better and setting new standards in all that we do

 We take pride in what we do and have fun doing it

 We celebrate success and say thank you

Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect

and recognition for a job well done.

Pioneering -

We do things that excite

and amaze

How we behave…

 We bring new ideas to the way we do things

 We are willing to try new things

 We encourage and support innovation

 We consider things from other peoples’ points of view

 We embrace new thinking and technologies

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© Mitie 2014 |Geographic Extent: Global |Classification: Mitie confidential when complete

 We build health & safety into everything we do

Health and Safety responsibilities

 Follow Group and company policies and procedures at all times;

 Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service

delivery or risk to health and safety or the environment;

 Use all work equipment and personal PPE properly and in accordance with training received;

 Report any issues or training needs to your Line manager and /or via your divisional in

Reference: 34628166

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