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General Administrator - Operations

General Administrator - Operations

Posted 4 April by Cygnet Health Care Featured Ended
Cygnet Hospital Bury offers a comprehensive range of services for young people and offers them a full education. It has 14 wards delivering Intensive Care through to Locked Rehabilitation. It also provides a unique, bi-lingual service for men and women who are deaf in a secure environment.

Reporting directly to the General Manager, the post-holder will provide a comprehensive secretarial, organisational and administrative support service to the General Manager and Hospital Manager.

– To provide a high quality secretarial, organisational and administrative support service to the General Manager and Hospital Manager.

– Organise meetings, taking charge of all catering arrangements and overseeing the event; prepare relevant papers for meetings, minute taking and distribution of minutes.

– Acknowledge correspondence sent into the hospital, ensuring that matters are escalated where appropriate to the General Manager, ensure required actions are implemented and timely responses are managed efficiently.

– Collating information into weekly and monthly reports.

– To log all complaints onto Datix and send out holding letters in line with policy.

– Assist with the management of complaints.

– To provide a comprehensive administrative service for the management of insurance notifications and claims.

– Receive telephone enquiries and ensure they are followed up as necessary, using initiative to handle and action calls or refer on to others as required.

– Collate, photocopy and distribute documentation as instructed.

– To organise and maintain a comprehensive, up-to-date and accurate record keeping and filing system.

– To provide cover where necessary due to absence of the Hospital Manager’s PA.

PERSONAL DEVELOPMENT

– In conjunction with line manager, identify and prioritise own developmental needs.

– To maintain own PDP.

– To identify relevant training needs.

– To participate in supervision.

Cygnet Hospital Bury is 10 miles from Manchester City Centre. It is close to the M66, M62 and M60 motorways. There is free on-site parking for staff.

For more information about Cygnet Hospital Bury and its services, please visit the main Cygnet Health Care website.

Reference: 34830201

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