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Garden Machinery Sales and Parts Advisor

Garden Machinery Sales and Parts Advisor

Posted 27 July by Flat Fee Recruiter
Easy Apply Ended

Do you have excellent people skills and would like to be part of a committed service team? If this sounds like you, read on…

Garden Machinery Sales and Parts Advisor

Ely, Cambridgeshire CB6

Salary + benefits, dependent on experience

Full time, Permanent

Our client has been selling new and used quality agricultural machinery since 1846, and today operates with five trading divisions. The company was founded in 1846 by father and son, George and John, who set up a blacksmith and ironmonger business in Ely, Cambridgeshire, where the company’s head office remains based today. With the development in farm machinery, the business expanded to include sales, parts and service of agricultural machinery and equipment.

Today, they offer a wide range of new and used agricultural machinery and support the farming community with 24/7 service. The company holds market leading agricultural franchises including New Holland, Case IH, JCB, Amazon and Krone. The company also employs over 140 full-time staff.

About the Garden Machinery Sales and Parts Adviser Role:

Reporting to the Department Manager, you will be responsible for carrying out day to day activities required within our busy show room and parts department. Delivering outstanding customer service to all external and internal customers. You will be required to sell lawn mowers and garden machinery, identify required parts and services, pick parts from stock and place orders with suppliers to meet customer expectations.

  • Identify and supply machines and parts for customers via phone calls, emails and face to face
  • Work with in-house Service Engineers to supply required parts
  • Place orders with suppliers using IT based systems
  • Receive in goods to ensure correct quantity and quality and process to relevant location
  • Maintain good housekeeping in all areas keeping, clean and clear, stocking showroom
  • Follow up on shortages and keep customers updated
  • Carry out marketing plans and follow up on quotes to customers
  • Assist with stock taking

The ideal Garden Machinery Sales and Parts Advisor will have:

  • Excellent people skills and enjoy working with the public and business customers
  • The ability to upsell
  • Enjoy working in a busy atmosphere and can cope under pressure during busy periods
  • Good communication skills: face-to-face, letter and email
  • Proficient IT user, you will be required to use online parts systems and email
  • Excellent numeracy and literacy skills
  • Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
  • A team player, capable of working alone using own initiative and as part of a team

Ideal Experience:

  • Worked in an agricultural or garden machinery dealership in Parts, Sales or Service roles
  • Worked in Parts or Sales roles within similar industries, Construction, Industrial, Automotive
  • College leavers starting a new career

The successful applicant must be customer focused and willing to learn new skills. An interest in horticulture and ground care machinery would be a benefit. You would be working as part of a team providing unrivalled levels of aftersales support.

Summary Information:

  • 8.00 am - 17.30 am Monday to Friday and one weekend in three, plus overtime to meet seasonal demands
  • Workplace pension
  • Staff discount

How to apply for the Garden Machinery Sales and Parts Adviser role:

If you have the skills and experience required for this Garden Machinery and Parts Adviser job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.

You must be eligible to work in the UK.

Other suitable skills and experience includes: customer services, sales, service roles, IT based systems, agricultural or garden machinery

Reference: 43496581

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