Key duties and responsibilities:
Manage the administration team across all branches
Deal with day-to-day queries that occur within the admin team
Allocation of administrators to arrangement diary
Police all existing procedures and policies and implement new procedures
Manage company diary and future fleet bookings
Manage annual and sick leave for the administration team
Maintain relationships with suppliers and external staff
Develop the administration team through internal and external training and encourage them meet their personal/team objectives
Involvement with the recruiting of new employees and their induction
The above represents the core of your responsibilities which will expand as the role progresses.
Personal Skills required:
A high standard of written and verbal communication skills is required.
A thorough working knowledge of Microsoft Outlook, Work & Excel. Training on in-house computer programmes will be given.
The successful candidate must demonstrate the highest standards in their personal presentation, motivation and attention to detail.
Experience in managing a small team is essential.
A direct, firm but fair approach to personal management is required.
Our service must, at all times, be first class and the care and consideration of our customers’ needs and requirements is of the utmost importance. We therefore require a person with a positive attitude, with plenty of initiative to learn the procedures and quickly become a valuable member of a busy working team.
Experience of the funeral industry is essential.
The applicant must hold a driving licence.
Hours: 9.00am - 5.30pm
Uniform: Will be provided
Holidays: 20 days per year
Starting Salary: £27,000 per annum
Six month probationary period