Consistently working to high standards in every area to provide exemplary levels of Customer Service
General Daily Administration Support
Completing Daily Checking Procedures - to ensure the smooth, accurate and effective delivery of Funeral Services
Face to face discussions with clients regarding a variety of sensitive, difficult and emotional Bereavement related matters
Liaising with external partners and suppliers
Accompanying visitors (Family, friends and Doctors) to the Chapels of Rest (and in some case into a Mortuary) - you will see and have contact with deceased people
Handling cash, cheques, credit card payments, general financial records and transactions
Receiving floral tributes and ensuring their proper care and management
Accuracy in the completion of specific documents both legal, external and internal
On occasions, attending other offices and client's homes to fulfil the duties previously mentioned
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