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Fundraising and Communications Admin Assistant 24 - 26K Plus Package

Posted 15 February by Coastal Career Consultants Easy Apply Ended

This administrative role in the Fundraising and Communications Department will work within a small but highly dedicated team to increase the public’s awareness of this unique national heritage site. In addition, the post-holder will support the work of the fundraising team. This role would suit someone looking to establish or further a career in office administration and management, fundraising or communications.


Donation and Data Management

  • Processing donations and legacies, both restricted and unrestricted, using the in-house CRM system; providing weekly batch reports to the Finance Department
  • Processing income reporting this to the Finance Department on a weekly basis
  • Maintaining electronic and paper filing systems and ensuring these are GDPR compliant and adhere to the Data Protection Act
  • Ensuring the prompt acknowledgement of low-level gifts and assisting other members of the Department with the receipt and stewardship of higher level donations
  • Managing weekly income from site donation boxes
  • Ensuring the swift and accurate processing of funds at external and internal events
  • Batching and processing donations received through online platforms, such as Just Giving and Virgin Money Giving, on a weekly basis
  • Managing the image library
  • Maintaining an up-to-date record of all active Gift Aid declarations, with the support of the Fundraising Manager, and completing quarterly Gift Aid repayment claims


  • Assisting with direct mailings, including but not limited to the distribution of Friends’ events programmes and fundraising appeals
  • Acting as a point of co-ordination for fundraising and communications events
  • Acting as the lead on community fundraising activity
  • Acting as a point of co-ordination for departmental volunteers
  • To be the first point of contact for the Fundraising and Communications office, dealing with enquiries from members of the public
  • Liaising with suppliers and partners

Media relations & marketing

  • Providing assistance to the Fundraising and Media & Communications Managers with th fundraising and marketing campaigns, as well as support of key events and anniversaries
  • Assisting with proof reading of departmental marketing materials
  • Assisting the Marketing & Communications Officer during busy periods with ensuring media personnel are always accompanied onsite and adhere to protocols
  • Organising the distribution of fundraising and marketing literature

Office management

  • Providing diary management to the Director of Fundraising and Communications, in addition to other administrative assistance as and when required
  • Maintaining the departmental complaints log in according with GDPR and Fundraising Regulator guidelines
  • Ensuring the Fundraising & Communications Office is well maintained and managed
  • Taking ownership of raising departmental Purchase Orders and ensuring invoices are sent to the Finance Department in a timely fashion
  • Managing supplies of office materials and stationery

This job description is not exhaustive.


Essential qualifications, skills and experience

  • Educated to degree level or equivalent
  • Excellent people skills and the ability to forge strong working relationships, including with charity beneficiaries, staff and stakeholders
  • Ability to work with a wide range of people
  • Highly organised and able to use own initiative to work effectively on multiple projects
  • Ability to work calmly under pressure
  • Highly computer literate with extensive experience of the Office suite
  • Both self-motivated and a team player, willing to work out of hours when needed to support the team

Desirable qualifications, skills and experience

  • Professional qualifications and training in administration
  • Working within a charity or not-for-profit environment, particularly with experience of supporting income generation
  • Knowledge of fundraising CRM systems, such as Raiser’s Edge
  • Knowledge of media contact databases
  • Event administration experience

Required skills

  • Accounting
  • Administrative Duties
  • Communication Skills

Reference: 34478355

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