A big Company that feels small
Most jobs require you to make compromises. Often you have to weigh up things like whether you want the security of a big, established company, or the close knit family feel of a small one. But at Big Yellow, you don't have to choose. We pride ourselves on making sure every employee, in every store, feels at home, from their first day with us and throughout the rest of their career.
A career as individual as you are
At Big Yellow, we put you before your experience. So, if we choose you, it's for your personality and passion, not just your past jobs. Why? Because every day at Big Yellow is different and you'll be dealing with people facing a range of unique, exciting or stressful times. So we look for people with a human touch and the enthusiasm to approach every day as a new one and in return you get a unique career where you're valued for being you.
The opportunity to make a big impact
Working alongside an Assistant Manager and Store Manager, you will be enthused about supporting your team and will be the first point of contact for most of our customers. You will work to achieve store KPI's, selling merchandise and insurance, following up on enquiries and advising customers on the best solution for their particular needs. There is a great balance of customer service, sales and administration within the role, as well as ensuring that all store standards are maintained.
Whilst we ideally require you to have experience at a similar level in the retail or sales sectors, we are looking for confidence, flexibility, a team player, and a great attitude and ability to learn. At Big Yellow, we love a big personality!
You will need to be flexible to work 40 hours per week over 5 out of 7 days to cover the following opening hours:
Monday to Friday: 8.00 am to 6.00 pm
Saturday: 9.00 am to 6.00 pm
Sunday: 10.00 am to 4.00 pm
Ideally, you'll be located within 30 minutes travelling time of the store.
A big company that nails the little things
We believe you can tell a lot about a company by the little things we do for our staff - the things that make life whether it be inside or outside of work, so much better for everyone who works for us. Like a day off on your birthday, vouchers to recognise personal events such as engagements, weddings and births, a Christmas party and plenty of other social events and time off to volunteer with our charity partners through the Big Yellow Foundation. These are the little ways we try to show our staff how much we value them every day.
Some of the other fantastic benefits we offer include:
Competitive rates of pay, reviewed on an annual basis.
- Excellent bonus calculated against operational and sales targets.
- WOW awards for delivering great customer service.
- Holiday entitlement increasing with service.
- Contributory Pension Scheme.
- Company Sharesave Scheme.
- Family friendly policies to include enhanced maternity, paternity and adoption leave.
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