FTC Customer Admin

Posted 6 March by SJM Recruit Limited

Customer Care Administrator required for well-established company.

12 month fixed term contract with good prospects of becoming permanent.

Salary: £17,488 per annum plus bonus OTE £18000 - £19000 plus excellent benefits

Hours: Full time Monday - Friday

Location: Cirencester

Skills & experience: Office administrative experience required and proven experience of dealing with people over the telephone. Financial Services experience desirable

Qualifications: Minimum 5 GCSEs at grade C or above or equivalent including Maths and English

The Customer Care Administrator will work as part of a busy team, in a varied role, providing administrative and customer services support for Intermediary partners, customers and to other internal departments.

The Customer Care Administrator will handle new business applications, processing administration accurately, and expediting additional or missing information through written and telephone engagement with a variety of stakeholders.

The Customer Care Administrator will on occasion deal with customer enquiries and maintain and amend customer records.

To be successful in the role the Customer Care Administrator will ensure confidentiality of information, will competently handle both internal and external customers, with the ability to remain calm and composed and overcoming questions, enquiries and other issues as they arise.

Interested? Please forward your CV to the below email address as soon as possible.

SJM Recruit Limited is acting as an Employment Agency in relation to this vacancy.

Required skills

  • Administration; customer service; financial services

Application questions

Do you have administration experience?
Do you have experience of dealing with customers via the telephone?
Do you have a minimum of 5 GCSEs or equivalent at grade C or above, including Maths & English?

Reference: 34622793

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job