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Front Office Receptionist

Posted 5 January by Vacancy Filler Limited Ended

Our client, located near Regent's Park, in the heart of London, is a vibrant student centre offering accommodation, social and support services for resident and non-resident British and overseas students. In addition, our client encompasses the Park Crescent Conference Centre and 229 music venue.

  • SUMMARY OF THE POST

To provide an efficient and welcoming central communication point for residents, members, staff and visitors. A friendly, well presented and helpful personality is needed for this position, with excellent customer service and communication skills.

  • SPECIFIC DUTIES AND RESPONSIBILITIES FOR FRONT DESK
  • To answer and redirect enquiries and comments
  • To receive and connect incoming telephone calls
  • To monitor security and access to the building
  • To receive and distribute mail inwards
  • To sell sundry items, and manage the float.
  • To keep various records, such as current and past members, and mail recording
  • To control the car park in the absence of the car park attendant

Hours of Work:

It is a rolling work pattern of 6 days on shift followed by 3 days off (average of 33 hours working week), working 0800-1530 or 1530-2300. It will be necessary to work some Bank Holidays, for which either overtime or an alternate day off is given.

  • SALARY & BENEFITS
  • The salary offered is £18,258 p.a., rising to £19,260 p.a. after successful completion of probation.
  • A £2.75 food allowance per shift is given for use in the ISH Catering facilities
  • Holiday entitlement is 20 working days per annum, rising at the rate of 1 extra day for each year worked, up to a maximum of 25 days.

Contributory defined benefits pension scheme.

Required skills

  • Skills

Reference: 34155781

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