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Front Office Manager

Posted 8 March by Berkeley Scott Ended

Front Office / Reservations Manager –  Luxury Hotel!


Up to £30,000

We are looking to recruit a strong Front Office/Reservations Manager to lead the team and manage the front office and rooms division of a fantastic luxury boutique hotel.

You will need to be the ultimate professional in this guest facing role, be passionate about excellent guest service and be able to inspire a small team to deliver high quality friendly service. You will also take the lead on all reservations and room allocations and manage the finance administration.

The role will suit a strong front office professional who enjoys working in a high quality venue. 

The requirements of the role:

  • You must have experience in a front office managerial / supervisory role within a 4 or 5 star hotel environment
  • Be a strong front office manager and provide a genuine welcoming presence to guests.
  • Lead, inspire, coach and develop a small team.
  • Deliver service to an incredibly high standard in all areas.
  • Play a key role in guest relations and loyalty schemes.
  • Take the lead in rooms reservations and allocations.
  • Have good understanding of front of house systems.
  • Have impeccable standards of cleanliness and attention to detail.
  • Assist in developing rate strategies and proactive sales of rooms and gift vouchers.
  • Assist in finance administration.
  • Have previous experience in health and safety management.

We are looking for a candidate who has a real passion for hospitality and guest service for this role.

You will be joining a very exciting company at an exciting time.

Salary: up to £30,000

Please note only candidates with suitable experience will be contacted for this role. 

Berkeley Scott is acting as an Employment Agency in relation to this vacancy 

Reference: 34633601

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