Front of House

Posted 2 February by The Office Group

TOG is home to one of the most creative, exciting and forward-thinking working communities in the UK and pioneered the concept of the shared workspace in Britain. With 17,000 members working across 30 buildings (and more on the way) we’re seeking outgoing individuals to join our Front Office team.

What you’ll do:

  • Provide exceptional customer service to a wide variety of professionals from different industries
  • Create a warm welcoming environment for our members and their guests
  • Deal with member requests in a prompt and timely manner
  • Book meeting rooms for members
  • Set up and refresh meeting rooms throughout the day ensuring food, beverage, teas and coffees are in the meeting rooms on-time
  • Ensure facilities are presentable and tidy at all times
  • Assisting with networking events and facilitate member introductions where appropriate (this could be outside of normal working hours)

Requirements:

  • Previous Front of House, Reception, Hosting experience advantageous
  • Experience in Hospitality or a Retail environment desirable
  • Customer service experience
  • Excellent communication skills
  • Positive approach and can-do attitude
  • Ability to multitask and prioritise

Benefits:

  • 22 days annual leave + bank holidays + a day off on your birthday
  • Various discounts e.g. cinema tickets, high street shopping, gym membership etc.
  • Pension
  • Childcare vouchers
  • Cycle to work scheme
  • Season ticket loan

Required skills

  • Communication Skills
  • Customer Service
  • Exceeding Customer Expectations
  • Multi Tasking

Reference: 33526519

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