Front of House Manager
LOCATION: Daytona Tamworth, B78 1AR
HOURS: Full-time/Flexible - Applicants MUST be available to work evenings and weekends.
SALARY: Competitive
Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences.
KEY RESPONSIBILITIES:
- Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas.
- Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels.
- Deliver first-class customer service, setting high standards for the FOH team.
- Train and induct new and existing staff, developing tailored training programmes to meet business needs.
- Set targets and actively monitor the team's sales performance in line with company objectives.
- Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard.
ABOUT YOU:
- Customer-Focused: Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards.
- Leadership Skills: Ability to recruit, train, manage, and motivate a team while ensuring ongoing development and succession planning.
- Communication: Excellent written and verbal communication skills with a professional and approachable manner.
- Sales-Driven: Capable of setting, monitoring, and driving sales targets within the FOH team.
- Organised & Adaptable: Strong organisational skills, with the ability to devise and implement procedures while working flexibly in a 7-day operational business.
- Tech-Savvy: Proficient in Microsoft Word and Excel, and able to learn Salesforce/ Clubspeed.
- Charismatic Leader: A proactive and engaging individual who leads by example.
Benefits:
- Competitive salary
- Full training on their products and services
- Opportunities for career development and growth
HOW TO APPLY:
If you're ready to take on this exciting role, we want to hear from you!
Please send your CV and covering letter, including your salary expectations, (Quote job reference: FOHMTM25)
A full job description is available upon request.
We look forward to welcoming you to the Daytona Tamworth team!