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Front of House Manager

Posted 5 January by Aesthetics Lab Ended

Aesthetics Lab is a multi-award winning clinic based in trendy Primrose Hill offering the latest, most innovative treatments using cutting edge technology and award winning products. Aesthetics Lab take a different view on the aesthetics world, bringing together the luxury and pampering of a spa and precision and efficacy of a clinic. Loved by our clients, celebrities and glossy magazines, we are now expanding our team further.

A strong and happy team is at the heart of the of Aesthetics Lab's success, we believe that working together brings the best out of people, creates a happy environment, thus delivering the best results for our clients. Growth is essential to our company and we actively develop our team.

We are seeking an experienced Front of House Manager to join us on a full time basis. The ideal candidate must have experience within a 5 star clinic/salon/spa, be highly motivated, immaculately presented and target driven.

Your job will include:

  • Ensuring the client journey from initial contact through to finishing their course of treatment is as positive as possible
  • Administration duties
  • Sales Reporting
  • Dealing with Complaints
  • Managing clinic rota
  • Booking appointments
  • Administration duties
  • Coordinating monthly stock checks and ordeing
  • Coordinating monthly product incentives
  • Dealing with email and telephone enquiries

We pride ourselves in providing excellent customer service and would expect any successful applicant to share this value. Good knowledge of the industry and a genuine interest in skin care and aesthetic treatments is desirable.

In return we offer an attractive basic salary, excellent commission structure and an incentives program.

Package Benefits:

  • Attractive basic salary: £23000 - £28000 (depending on experience)
  • Pensions Scheme
  • Excellent commission and bonus structure
  • Product Incentives Program
  • Regular training on products and treatments
  • Free aesthetic treatments

If you think you’ve got what it takes and would like to join our team please send your covering letter and CV.

Required skills

  • Customer Services
  • Management Skills
  • Sales

Reference: 34152910

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