Our award winning, luxurious, successful and well-established client currently has a rare and exciting career opportunity for a Front of House Manager for their flagship branch based in Cheltenham.
This role will start as Front of House Manager with the vision to become Assistant Manager with further career progression opportunities also available. Our clients goal is to grow their business even further throughout the Cotswolds and they are committed to finding and investing in the right people to grow alongside them.
The Front of House Manager’s job will be to maintain and continue to improve the high standards of client care in the Flagship branch in Cheltenham. You will be based in the reception area where you’ll be responsible for ensuring that you and your team (approx. 2) provide the highest levels of customer service to the clients. You will focus on consistently delivering a warm/friendly and personal service to everyone, whilst booking appointments and answering calls. Every client must feel special and valued when walking in and leaving. Throughout the day you will work closely with and report to your line manager to ensure the general smooth running of the branch.
Candidate attributes -
- You will be: A warm friendly and upbeat individual who has a passion for working with people and customer care.
- A natural leader.
- A good communicator, who can think on your feet and work in fast paced environment.
- You will have previous experience in similar roles and have held a position with some responsibility attached.
- Ability to work effectively as part of a team and work on your own initiative.
Hours - 39.5 - Tuesday - Saturday
Week 1 - 8.30am - 5.30pm, Saturday finish at 5pm
Week 2 - 9am - 6pm, Saturday finish at 5.30pm
Week 3 - 9.30am - 6.30pm, Saturday finish at 6pm
Occasional Thursday 11am - 8pm
Salary - Up to £22k + Bonuses approx. £26k