Front Desk Associate - Night Shifts

Posted 9 April by Lloyd Recruitment Services Ltd Easy Apply

Lloyd Recruitment Services are currently working with a leading business in Surrey who due to growth are currently in search of a Receptionist - Front Office Associate to cover Night Shifts.

Salary: Up to £10 per hour

This is a permanent vacancy working 40 hours per week, 5 over 7 days.

Night shifts are 10:30pm until 7am

Key requirements:

  • The Front Office Associate will be required to provide an efficient reception service, ensuring high quality customer care and satisfaction is delivered at all times
  • Ensuring the Front Office Department operates within the brand standard guidelines
  • Welcoming all guests in a hospitable and efficient manner, ensuring customer care is delivered at all times
  • This job would be a great opportunity for anyone with a customer service background who is looking to further their career within hospitality
  • The successful candidate will be proactive, accurate and highly motivated with a positive attitude towards work
  • The candidate should also possess experience in a similar role, ideally with a branded hotel background

The ideal candidate will possess the following attributes:

  • Educated to at least GCSE level or equivalent
  • Experience in a customer facing role
  • To be able to use Opera Front Office PMS - desirable
  • To be able to use Marsha, the global reservations system - desirable
  • Branded hotel background - desirable
  • Works well under pressure
  • High level of negotiating skills
  • Passion for customer service
  • Excellent time management skills
  • Exceptional communication
  • Friendly and approachable nature
  • Able to work individually and as part of a team

Benefits:

  • 22 days holiday per year plus Bank Holidays
  • Contributory pension scheme
  • A competitive salary
  • Childcare voucher scheme
  • Free parking
  • Personal and professional development opportunities

Please note if applicants are looking to carry out the night shifts and can commit to part time (2 - 3 night shifts per week) - this will also be considered.

Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates.

Required skills

  • Communication Skills
  • Telephone Manner
  • Receptionist Duties

Reference: 34859596

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