French Speaking Visa and Immigration Officer
VFS Global is the world's largest Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.
We are looking for a Officer - Operations with immediate start date.
Contract duration: Initial 6 months contract.
Working hours: Monday-Friday between 8:30am to 5:30pm.
Processing applications and data entry
Collection and scrutiny of passports from the Visa Application Centre
Handover of Passports to the High commission and/or its Consulates
Handover of passports to Courier/Customers
Handling of postal applications
Scanning and uploading of documentation
Tracking of passports Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day to day transactions
General administration duties
The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
Experience/ Qualification required:
Excellent written & verbal English communication skills
Knowledge of written and verbal French will be consider beneficial
Good knowledge of Microsoft Office packages
A good attention to accuracy and detail
A proactive can-do attitude
Flexible / ready and willing to work in shifts
This is certainly not an exhaustive list of duties, as dealing with the general public brings new challenges on a daily basis
- Customer Queries