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French Speaking Travel Organiser

Posted 5 January by French Selection UK Ended

French Speaking Travel Organiser
Travel agent, Reservations, Customer service, Customer Relationship, Administration, Enquiry processing, Quotation, Invoices, Booking, Group reservation, Tours, Airport transfer, Travel Industry, French, Rose-on-Wye, Herefordshire
Based in: Ross-on-Wye, Herefordshire
At commutable distance from: Hereford, Peterchurch, Abergavenny, Chepstow, Lydney, Gloucester, Cheltenham, Monmouth, Ledbury, Worcester, Bristol, Newport, Monmouthshire, Herefordshire, South Gloucestershire, North Somerset, Gloucestershire.
Salary: £17,580 + Benefits
Ref: 1XM84KS1

Please visit the French Selection UK website, vacancies section, search job reference 1XM84KS1.
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established company.

Main duties:
To provide full support in managing the customers’ expectations and providing detailed paperwork to the team and deliver high standards of customer service for the UK and France.

The Role:
- To provide accurate paperwork (transfer details, invoicing and prospective bookings)
- To handle telephone calls and all associated administration in both English and French
- To supply the agents with all the required information
- To set up booking itineraries to appropriate visits
- To provide accurate information about customers and confirmed itineraries
- To maintain accurate record of each booking
- To manage the invoices and ensure the payments are collected in a timely manner
- To update / maintain the agents and customers details accurately
- To provide the best service for both the clients and the company
- To undertake visits to main attractions / destinations

The Candidate:
- Fluent in English
- Fluent French (Spoken and written) - Essential
- Previous experience in Group reservations / Travel Industry - Essential
- Experience in organising tailor-made tours - Essential
- Previous experience within a Customer Service / Administrative role - Desirable
- Excellent communication skills and telephone manners
- Strong Administration skills with attention to detail
- Strong Organisation skills and ability to prioritise workloads
- Computer literate

Salary: £17,580 + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Communication Skills
  • Customer Service
  • French
  • Travel Agency

Reference: 33873936

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